We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Only securely encrypted personally identifiable information needed to process your payment is shared without our payment processors.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
If you are unhappy with your order, please contact a manager at the location where you purchased your food and we will make it right. All refunds will be provided as a credit to the credit card used at the time of purchase within one (1) business day.
Restaurant orders cannot be delivered. Please contact our catering office at (617) BIG-RIBS to inquire about delivery (minimum order threshold and delivery fee will apply).