Safeguarding your privacy and the security
of your personal information is important to us. Please
take a few minutes to read the following
policies so that you understand how we treat
your personal information. As we continuously improve and expand our services, these
policies might change. So please check
them out periodically. If you
have questions about our policy,
please click on the Feedback
option to contact us via our electronic
How we collect information about you. We collect
information in three ways:
1. We collect information that our customer’s supply to us.
2. We collect
information from emails and other contacts sent to us by our customer’s and users of our
3. We collect information electronically on all users of our website,
including customer’s, by means of
What personal information
do we collect from our users?
When you set up an account at thesellandgroup.com
to use our online ordering service,
you are required to provide
us with your full legal
name, e-mail address, full street
address including city, state and zip code, and telephone
number. You must also create your own Username and Password to continue the process for ordering from us.
When you place an order with us by telephone or means other than our online
may be required to provide
us with your
full legal name, full street address including city,
state and zip code, and telephone
Your payment and personal information
is always safe.
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your
personal information, including credit card number, name, and address, so that it cannot be read over the internet.
registration for online ordering and
customer feedback pages of this website are directed toward and designed for use by persons aged 18 or older.
We do not establish or maintain
registrations for any child
whom we know to be under
the age of 18. We do not
solicit or knowingly collect personally identifiable
information from children under
the age of 18. If we discover
that we have received personally identifiable information from an individual who indicates that he or she
is, or whom we otherwise have reason to believe is, under the age of 18, we will
delete such information
from our systems.
We do collect information pertaining to your
use of our website and service.
contact us by letter, phone, or
e-mail through the contact information on the
feedback page, we do collect
we may collect other information you voluntarily disclose to us.
Like many websites on the Internet, our website
of data placed on users' personal computer hard
drives during the exchange of data
that happens when your browser points to our website. Cookies enable a website
to identify a user's browser as a
previous visitor by means of
a unique string of numbers assigned on a previous visit. Our
cookies assist us in collecting information on what pages of our website you
access or visit, and in recording any preferences you
indicate on our website.
on thesellandgroup.com more
personalized, and convenient.
cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your
browser and user id (and not your identity). If you
place orders with us, we
storing your preferences
and recording other session information (a "session"
is a single visit by you to our website).
How do we store the information we collect?
the information you provide
to us and the information we collect electronically in
our computer databases. We own, maintain and operate our computer servers
to our computer servers is
controlled by firewalls and security gatekeepers.
How do we use the information
We use the
personal information about
you stored in our member
database in various ways. First, the next time
you use our online ordering service and enter your User
ID and Password; we will
call up your information from our
database to make processing your order faster
When you use your thesellandgroup.com account, we
also keep track of your food preferences and
restaurant location choices
and analyze that information. We do so in order to be able to email to you special advertisements, offers and notices
regarding foods and locations that seem to fit with your preferences.
We also use the personal
information about you stored
in our customer database through telephone and other non-online
orders in various ways.
Each time you place an order, we will
call up your information from
our database to make processing your order faster
and easier. We also may keep track of your food preferences and location choices and analyze that information in order to be
able mail to you special advertisements, offers and notices regarding foods
and locations that seem to fit with your preferences. We may also use the information to contact you concerning your level of satisfaction with
our products and services, to verify
incomplete orders, rectify problems or delays with your
order or otherwise communicate with you concerning your transactions with us.
How do we use the information we collect
We may provide
personal information to our franchisees
in order to enable your local The Selland Group Restaurant(s) to better serve you. We also aggregate information about how our online ordering service is used (without specific identification to
any particular user) to be
able to improve our service and make it more responsive to our customers' preferences. We also make
such aggregate information (without identification
to any specific individual) available
to our restaurant affiliates and
other affiliates in order
to obtain information about products,
services, offers and notices which we
believe will be useful and informative to our website users.
Selland Group may from time to time send non-promotional
email to all registered users of our online ordering service for the purpose
of gathering and dispersing data to provide better
services to our customers. Except for
provision of additional
information necessary to complete
a transaction initiated by a registered user,
registered users will be under no obligation to reply or
questions in said non-promotional
email. Non-promotional email may include, but will not be limited to, surveys, maintenance notices, system updates and confirmation or other
notices in connection with completion of a transaction initiated by a registered user.
If you would rather
not receive offers
or mailings other
than e-mails from us or other merchants that we select, please send your name and address to:
The Selland Group
2225 Hurley Way
Sacramento, CA, 95825
E-mail to: email@example.com
Our goal is to provide our valued
customers with 100% satisfaction with our food
and services. All refunds provided by the restaurant will only be applied
as a credit to the credit card used at the time of purchase within five (5)
business days upon receipt of the credit request.
We do not
ship our product.
our current privacy and
security policies, but we reserve the right to change our website and these
policies at any time. You
should check these policies
periodically. If our
policies regarding collection,
storage and use of your information change, the information collected under prior policies will
continue to be governed by those
policies, unless we obtain
your consent to use that information in new ways.
How is my
your request, we will
provide you with access
unique account-related information and information from contacts
that we maintain about you. In your request, please provide us with your current
specific contact information
so that we can accurately check our records.
How is my
Your information is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that,
if you share your computer
other people, you close your browser window when your session is completed.
Signing off will protect your information if you share
a computer with someone
else or are using
a computer in a public place like a library.
Please contact us with any questions or comments.
We want you to enjoy your use
of The Selland Group service. If you have any questions, or believe that a violation
of this policy may have occurred, please let us know. Our complete contact
information is provided on the Contact Us link on our website at thesellandgroup.com.